Effective date: November 3, 2026
This Privacy Policy explains how Best Care Nurses Registry ("Best Care," "we," "us," or "our") collects, uses, and shares information when you visit our website, contact us, or use our services. By using our website or contacting us, you agree to this policy.
Information we collect
Information you give us. When you fill out a form, call or text us, or email us, we may collect your name, phone number, email address, city or area, information about the care you're seeking, and anything else you choose to share. If you apply for a caregiver position, we also collect your work history, certifications, and any résumé you submit.
Information collected automatically. When you visit our website, we automatically collect certain technical information, such as your IP address, device and browser type, the pages you view, and how you arrived at our site. We collect this through cookies and similar technologies.
Analytics and advertising. We use Google Analytics and Google Tag Manager to understand how visitors use our site, and the Meta (Facebook) Pixel to measure and improve our advertising. These tools may set cookies and collect usage data.
Call and text tracking. We use CallRail to understand which marketing efforts lead to calls and texts. When you call or text a number on our site, CallRail may collect the number you dialed, your phone number, and the date, time, and duration of the call. We do not record calls.
How we use your information
- To respond to your inquiries and refer or coordinate care
- To schedule and follow up on your care or application
- To send service-related and, with your consent, marketing communications
- To operate, measure, and improve our website and services
- To comply with legal obligations and protect our rights
Health-related information
Because we help arrange home care, you may share health-related details about yourself or a loved one. We treat this information as confidential and use it only to help provide or coordinate appropriate care. We do not sell it.
Text messaging (SMS)
As part of our service we may send you automated text messages. Message and data rates may apply, depending on your mobile plan. You can opt out completely at any time by replying STOP, and reply HELP for assistance.
Our policy regarding the collection, use, and disclosure of personal information is to use it for providing and improving our service. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who support our service, such as customer service, is permitted. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and tracking
We use cookies and similar technologies to operate the site, remember preferences, and measure performance and advertising. You can control cookies through your browser settings. You can also opt out of Google Analytics using Google's opt-out tools and manage ad personalization through your Google and Meta account settings.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us operate — for example, analytics, call tracking, email delivery, and the caregivers we refer — under obligations to protect it
- When required by law, or to protect the rights, safety, or property of Best Care, our clients, or others
- In connection with a business transfer, such as a merger or sale
As noted above, SMS opt-in data and consent are never shared with third parties.
How long we keep information
We keep personal information for as long as needed to provide our services, respond to you, and meet legal, administrative, or security requirements, after which we delete or de-identify it.
Your choices and rights
You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of marketing messages at any time. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below.
Children's privacy
Our website is intended for adults and is not directed to children. We do not knowingly collect personal information from children.
Security
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Links to other sites
Our website may link to third-party sites we don't control. This policy doesn't apply to those sites, and we encourage you to review their privacy policies.
Changes to this policy
We may update this policy from time to time. We will post the updated version here with a new effective date.
Contact us
Best Care Nurses Registry
Phone: (888) 203-2529
Email: [email protected]